LivePerson (NYSE: LPSN) is transforming the customer care industry, moving the world's largest brands from analog voice into the conversational era. In 1995, they created “chat" for brands. Twenty years later, they enabled brand to consumer mobile messaging. Today, they are the only company delivering messaging with AI and bots at scale, with the world's leading enterprise conversational platform — LiveEngage.
They sit in an open community, where they can wave over a teammate for a quick question, share a laugh, or bounce an idea off the CEO…who sits among them. For the times when privacy is required sound proof booths were formed with telephone box graphics on glass doors. Vibrant colours with funky & fun designs were incorporated in the layout. The break-out and recreational zone featured strongly with the emphasis on interaction and collaboration with work colleagues.
Liveperson is best known for its product, a chat platform that allows companies to talk with visitors in real time on their websites. Their requirement was to banish physical barriers and private offices in all of their global locations.
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