Primetime viewers were treated to a level of gravitas so rarely seen on television these days, as Oaktree Interiors CEO, Perry Mills, was featured in BBC One's 'The Sheriffs Are Coming'!

This long-running fly-on-the-wall documentary series follows the work of High Court Enforcement Officers (HCEOs), and the opening episode of Series 9 (broadcast on Tuesday 29th September 2020), featured Perry's attempt to recover a loss placed on the company, after being let down by a supplier.

As Oaktree Interiors strive to offer completely bespoke office refurbishments and a wide range of other workplace solutions, it's important that we're able to demonstrate the lengths we will go to, to provide the highest quality of service. So (spoilers!) while we were happy to recover the loss, we are especially pleased the programme gave us an opportunity to communicate our intent to provide only the best materials in our custom office designs.

Oaktree Interiors' office refurbishments: As seen on TV!

Our CEOs appearance on 'The Sheriff's Are Coming'

Towards the end of one particular office fit out job, the client made a request for gold-plated furnishings to be used; although this was somewhat out-of-the-ordinary, being bespoke office fitters we relished the challenge of sourcing the products. After shortlisting several subcontractors, (with the client playing a pivotal role in the selection process) we went for a plating firm based in Birmingham; while not the cheapest by any means, they promised to have the work done in as short a time as possible. Ideal, as the deadline for the project was pressing and the client wanted to move into their new space as soon as possible.

Unfortunately, the work was met with several delays and despite our various attempts to communicate with the supplier, the entire project ran over. Eventually, the gold-plated fittings were delivered to us, but they were of a sub-standard quality so we were unable to use them. Instead, we sought out another gold-plating service and they were able to get the work done in quick-time, producing perfect gold-plated fittings that enabled us to complete the project to the client's satisfaction.

Aside from the monetary loss Oaktree suffered, what particularly rankled with Perry was the sense of disappointment experienced by not delivering on the deadline we promised. Therefore he opened legal proceedings against the company; and despite the judgement being awarded to us, we never received repayment. This led to him calling in the HCEOs to recover our costs; the events of which we are delighted to say were documented by the television series.

To see the episode, you can catchup now via the iPlayer!

Our commitment to office design; our promise to clients

We take great pride in building strong relationships with our clients; our reliability is the key reason we have maintained a loyal client base. This is why we won't stop at anything to source the best materials for all requests made of us; all workplaces are a reflection of a business, after all. Finding custom solutions to sum up an aesthetic style, philosophy or feeling are challenges that our team delight in.

Having been planning and building office refurbishments for almost 30 years, we know that the“one-size-fits-all" approach simply doesn't work. As our business is to create unique work environments, it stands to sense that we would value client relationships above all. Our promise to our clients is that we will be committed to providing a personal service at all stages of the project; from the moment they make contact with our business development team, right through to when the project manager hands the keys over. We are even on hand to provide aftercare in case any changes need to be made.

If you're interested in improving your current office design, are thinking about creating a new fit out or are even looking to move to new premises altogether, you can feel rest assured that Oaktree Interiors are committed to finding your ideal solution. Feel free to browse our website for more information about our services; our case studies page details many of our projects, including high-resolution imagery and detailed technical information.

Looking to improve your own office? Get in touch with us!

For an informal chat about how you can bring your office design ideas to life, give us a call on 0345 21 86955. Alternatively, you cane-mail any enquires about office refurbishments to hello@oaktreeoffice.com and we'll get back to you as soon as possible.
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