Many people misunderstand the meaning of productivity, believing it to solely mean the volume of work that someone can get through in a day. In reality, the term is more complex than that – depending on your company's business, 'productivity' could also refer to the quality of the work produced. Ultimately, the word should refer to the output of your workforce – and finding the right balance between the volume of work produced and the quality of it, is the key for many businesses.